Sub-Zero® Appliance Repair NY and NJ
Most brands of refrigerators are built on compromise. A single compressor and evaporator chills air for the freezer; then that same air is used to cool the refrigerator. Neither side has truly optimum conditions for the foods stored there, and because refrigerators and freezers share air, they can also share food odors. Sub-Zero is different. Each side has its own compressor and evaporator. Dual refrigeration. Zero compromise.
A good understanding of the inner workings and dual refrigeration system of a Sub-Zero refrigerator can teach us about the science of preserving food for longer periods. It also highlights the precision and craftsmanship that makes Sub-Zero a dependable and well-designed kitchen appliance. However, certain issues such as lack of cooling, excessive cooling, and leaks can indicate functional problems.
To prevent these issues from becoming worse, it is important to call for professional Sub Zero appliance repair services. Regular maintenance and paying attention to the signs of malfunction can also increase the lifespan of your unit and improve its overall performance. In case you want to maintain your device without spending a lot of money on a new one, remember that repairs are often more cost-effective than replacement.
Have A Sub-Zero Appliance Repair We Can Help With?
Appliance Repair Specialists In NY & NJ
Serving Westchester, Rockland, Orange, Putnam counties and the Bronx
The Appliance Medic’s mission is to be a top service provider for Sub-Zero appliances. We are enthusiastic about instructing customers on proper use and care of their appliances so they get the best performance and longest life out of them.
When Sub-Zero Repairs are Needed
Sub-Zero refrigerators are a popular choice for kitchen remodels due to their high-quality, durability, and stylish designs. These appliances come in a variety of styles and models, including built-in, over-and-under, column freezers, under-counter, and wine storage. They are easy to clean and built to last for many years. Sub-Zero appliances are known for keeping fresh food fresher for longer and frozen food lasting 2-3 times longer, saving you money and reducing food waste.
However, even the best appliances may require maintenance or repairs from time to time. It’s important to remember that Sub-Zero appliances are high-end and contain a lot of advanced technology.
When seeking repairs for your Sub-Zero appliance, it is crucial to use a factory-authorized repair person or an authorized Sub-Zero repair service dealer. This ensures that you receive the best service and that genuine or approved Sub-Zero parts are used. Sub-Zero technicians will provide you with timely, professional service and all work is warrantied.
Sub-Zero Applaince Repair
Refrigerators seem to go out when least expected. Sub-Zero® repair experts understand the importance of restoring the use of the fridge and prevent hundreds of dollars of food loss. If you do schedule an appointment, they will make every attempt to schedule same-day service. Although our technicians make every attempt to carry most of the parts, occasionally there may be the need to order it.
They maintain a wide network of resources and will be able to expedite the delivery of the parts to complete the repair in a timely and cost-effective manner. Please refer to the owner’s manual for a complete list of trouble codes and how to troubleshoot. Below are some tips, taken from the owner’s manual to help you troubleshoot some of the more common problems you may experience:
No lights or cooling.
Verify power is on.
Verify electrical power to the unit and the home circuit breaker is on.
No lights in the refrigerator or freezer.
Door/drawer may have been left ajar which has disabled lights to eliminate excess heat. If lights are out, close the door/drawer for one hour. If lights are still out, contact Sub-Zero factory certified service.
LED interior lighting must be replaced by Sub-Zero factory certified service.
Frost, condensation, or ice buildup inside the unit.
Verify condenser is clean.
Verify door/drawer is closing properly.
Verify door/drawer has not been left ajar.
Verify door/drawer gasket does not have rips or tears. If it does, contact Sub-Zero factory certified service. • If icing is heavy, turn the unit off and use a hairdryer to melt ice. The hairdryer should be set on low and kept moving at all times. Once the ice has melted, wipe up water with a cloth or paper towel.
High temperatures, unit runs excessively, or unit giving off too much heat.
Verify condenser is clean.
Verify door/drawer is closing properly.
Verify the door/drawer has not been left ajar.
Increased ambient temperatures may cause compressors to run longer.
If the temperature display shows 38° and 0°, but is not cooling, the unit may be in showroom mode.
No water from the dispenser.
Wait one hour, then try the dispenser again.
High temperatures, unit runs excessively, or unit giving off too much heat.
Verify the condenser is clean.
Verify the door/drawer is closing properly.
Verify the door/drawer has not been left ajar.
Increased ambient temperatures may cause compressors to run longer.
If temperature display shows 38° and 0°, but is not cooling, unit may be in showroom mode
No ice.
Verify the ice cube indicator appears in the control panel display.
Verify the ice maker has been on for at least 24 hours.
Verify the freezer temperature near 0°F.
Verify the ice container is properly installed.
Verify the ice maker arm in the down position.
Verify the water is being supplied to the unit.
Verify the water filter has been replaced within the last 12 months and installed properly.
Verify the water filter has been removed if a reverse osmosis filtration system is being utilized. Blue or green ice. • Possible copper supply line corrosion. Contact a plumber to clean or replace.
Black flecks in cubes.
Stop use and contact Sub-Zero factory certified service.
Bad taste.
Defrost freezer and clean with soap and water.
Place coffee grounds or charcoal briquettes in the freezer to absorb odor.
Hollow cubes. • Clean condenser.
ODOR
Unit should be cleaned before using for the first time. This will clear any odors that may have been trapped during shipping.
Replace air purification cartridge.
Clean unit and shelving thoroughly. • Uncovered food could create odor which may require cleaning
